WZ SmartAgent
CRM with an AI assistant: it answers customers from content you have approved, gathers every request into one list and assigns it to the right person.
WZ Helpdesk · Customer support Coming soon
Support requests are categorised and prioritised, with handling time measured against internal targets.
The problem this solves
- Support requests get lost across many channels.
- You can't measure how long it takes to finish handling a request.
When it launches, it will help you
- Categorise and prioritise each support request.
- Internal handling targets for each type of request.
- Customers track their requests on a page of their own.
Why you can trust it
- The same AI safeguards running in WZ SmartAgent: answers only from approved content, personal information masked, prompt injection blocked.
- Used with WZ SmartAgent, it shares one customer profile.
- Each business's data is kept separate within the database itself.
No price or launch date yet.
Works with
Other solutions
WZ POS · Point-of-sale counter Coming soon
Sell at the counter and print receipts; orders and customers go into the same profile as your other channels.
WZ Loyalty · Loyalty points Coming soon
Points and membership tiers so customers come back to buy on every sales channel.
WZ Affiliate · Affiliate partners Coming soon
More people selling for you, with commission calculated by the rules you set.