WZ SmartAgent
CRM with an AI assistant: it answers customers from content you have approved, gathers every request into one list and assigns it to the right person.
Sales & CRM
Follow customers from their first question to the purchase and their return.
WZ POS · Point-of-sale counter Coming soon
Sell at the counter and print receipts; orders and customers go into the same profile as your other channels.
WZ Loyalty · Loyalty points Coming soon
Points and membership tiers so customers come back to buy on every sales channel.
WZ Affiliate · Affiliate partners Coming soon
More people selling for you, with commission calculated by the rules you set.
WZ Helpdesk · Customer support Coming soon
Support requests are categorised and prioritised, with handling time measured against internal targets.
Frequently asked questions
Which solutions in this group can I use right away?
WZ SmartAgent is live. You can view the public demo without an account, or talk to us so Webzone can set up a 14-day trial account for you.
Where is my customer data stored?
The servers are in Singapore. Each business's data is kept separate within the database itself.
Do I have to replace the software I use now?
No, it's not required. You can add the chat box to your current website with a snippet of code and use it alongside the way you work today.